Hyatt Place Kuala Lumpur Bukit Jalil has announced a new pet-friendly policy, allowing guests to enjoy a comfortable stay with their pets. This initiative aims to enhance the hotel’s hospitality services by accommodating the needs of pets and their owners.
Pet-Friendly Accommodations
The hotel offers spacious and well-appointed rooms designed to ensure a relaxing and stress-free stay for both guests and their pets. Whether traveling for business or leisure, guests can expect comfort, convenience, and exceptional service.
The hotel staff will thoroughly clean the rooms after each stay to maintain high standards for all guests.
Bennett Peter, General Manager of Hyatt Place Kuala Lumpur Bukit Jalil, expressed his enthusiasm for the new policy, saying, “As an animal lover myself, I understand the importance of finding accommodations that welcome our pet family members.
I personally rescue street cats and dogs at home and know firsthand the joy and comfort they bring. We are thrilled to offer this new service and hope our guests and their pets enjoy a memorable stay with us.”
Convenient Access to Outdoor Spaces and Pet Amenities
Located in the vibrant heart of Bukit Jalil, the hotel is ideally situated near several pet-friendly areas and services, allowing guests to enjoy outdoor activities with their pets. The nearby Bukit Jalil Recreational Park offers expansive green spaces, walking trails, and designated pet areas for pets to roam freely and safely. The hotel also features easy access areas for quick walks, ensuring pets’ comfort and convenience.
Guests will find many veterinary clinics in the Bukit Jalil area, with the closest clinic, Bukit Jalil Veterinary Clinic & Surgery, just a five-minute drive away and open seven days a week. Next door to the hotel, Hyper Pets offers a wide range of pet supplies and accessories.
Hotel Pet Policy
To maintain a welcoming environment for all guests, the hotel requests that pet owners adhere to the following guidelines:
- Exclusion from Certain Areas: Pets are not permitted in restaurants, bars, swimming pool areas, and other common guest areas. Pets must be in their carriers at all times when in the hotel lobby, guest room floor corridors, and elevators.
- Cultural Sensitivity: In consideration of local customs, dogs are excluded from the pet policy and are not permitted on hotel premises.
- Pet Regulations: Pets must be house-trained and weigh under 20 lbs (9 kg). A maximum of two pets per room or suite is allowed. The hotel reserves the right to refuse pets that do not meet customary standards for house-trained behavior or display aggressive behavior. Pets must be treated with care, dignity, and respect at all times.
- Authority: The hotel has sole authority in determining if a pet is allowed to stay. If any disturbances occur, the hotel may request that the pet be checked out. Guests must book three working days in advance to bring a pet, and the hotel will confirm if the pet can be accommodated.
One-Time Room Cleaning Fees
A one-time room cleaning fee applies based on the length of stay:
- 1 to 7 Nights: MYR 400
- 8 to 14 Nights: MYR 600
- 15 to 21 Nights: MYR 800
- 22 to 30 Nights: MYR 1000
Room cleaning service is conducted after departure.
Additional Information
The hotel does not provide the following services:
- Pet supplies
- Daily cleaning of cat litter
- Additional pet amenities
Terms and Conditions
- Pets must be fully trained and appropriately restrained by their owners.
- Guests are responsible for cleaning up after their pets.
- Pets should not be left unattended in public areas.
- Guests must contact housekeeping to schedule room servicing times.
- Guests are liable for any property damages or personal injuries caused by their pets.
Pets must be confined in a carrier if left unattended during room cleaning, or guests can arrange a convenient time with housekeeping and be present during the cleaning.
